Crisis & Emergency Services

    Results: 16

  • Adult Protective Services (4)
    PH-6500.0500

    Adult Protective Services

    PH-6500.0500

    Programs that provide assistance for adults who are unable to act on their own behalf or manage their own affairs, or who are in immediate danger due to physical or emotional abuse, unsafe or hazardous living conditions, exploitation, neglect or abandonment.
  • Children's Protective Services (6)
    PH-6500.1500

    Children's Protective Services

    PH-6500.1500

    Programs that investigate reports of child abuse, neglect or abandonment; document substantiated cases; provide for the temporary placement of children who, for their own protection, have been removed from the custody of the adults who are responsible for their care; work with families who are experiencing a problem with child abuse with the objective of facilitating continued family unification or reunification; and provide ongoing supportive services for children in permanent placement.
  • Community Shelters (3)
    BH-1800.8500-150

    Community Shelters

    BH-1800.8500-150

    Programs, usually sponsored by community organizations or coalitions, that provide temporary shelter for homeless people, generally in dormitory-style facilities with very little privacy. Most community shelters offer support services which may include counseling, advocacy, referrals and help with future plans; and enforce house rules including curfews and mandatory household chores. Participation in religious activities is either optional or not a part of the program. There may be differences in intake, length of stay and amenities in family oriented facilities and those that target other specific populations.
  • Crime Reporting (1)
    FN-1700

    Crime Reporting

    FN-1700

    Programs that encourage the public to provide information, often anonymously, which might lead to the arrest, prosecution and conviction of people who have committed crimes. Included are special "tip" lines and crime reporting hotlines that have been established by law enforcement organizations, employers or community resources, but not law enforcement offices which take crime reports as a part of their everyday activities unless they have a special number for a particular type of report.
  • Crisis Intervention Hotlines/Helplines (18)
    RP-1500.1400

    Crisis Intervention Hotlines/Helplines

    RP-1500.1400

    Programs that provide immediate access to support and advice for people who are in distress with the objective of defusing the emotional impact of the crisis, ensuring the person's safety and helping the person to take the next steps toward resolving the problem. Hotlines/helplines are generally staffed by trained volunteers who are available via the telephone, email, live chat, texting and/or instant message (IM).
  • Disaster Relief Services (2)
    TH-2600

    Disaster Relief Services

    TH-2600

    Programs that facilitate the exchange of information and/or provide short-term assistance, usually in the form of food, clothing, blankets, temporary shelter, furnishings, small appliances or temporary financial aid, for people who have suffered injuries or incurred losses due to a major disaster or large-scale emergency that disrupts the normal functioning of a community. The objective of disaster relief is to help individuals sustain their lives during the immediate aftermath of the event. NOTE: "Disaster Relief" is a category of services utilized by community human services agencies involved in disaster work. Government organizations do not recognize disaster relief as a formal part of the disaster cycle. Most of the services classified as disaster relief are considered by government to be part of disaster recovery and a few (e.g., disaster welfare inquiries) are categorized as disaster response.
  • Domestic Violence Intervention Programs (8)
    FN-1500.9100-180

    Domestic Violence Intervention Programs

    FN-1500.9100-180

    Programs that offer classes or groups, sponsor victim panels or provide other interventions which help domestic violence offenders understand and take responsibility for their acts of violence and abuse; realize that their behavior is the result of their desire to gain power and control over their partner's life; and make a decision to stop their abuse by looking at the damaging effects of their actions on their relationships, partners, children and themselves. The group sessions address the tactics of power and control; describe the cycle of abuse; challenge stereotypical gender role expectations; and help abusers identify and articulate their feelings and recognize behavior, emotional and physical cues which signal escalating anger. Participants learn problem solving skills, negotiation and conflict resolution skills, stress management techniques, communication and listening skills and other skills that will help them develop and maintain positive, healthy partnerships; and may be ordered by the court to attend or self refer. The victim panels provide a venue which enables volunteers who have been subjected to abuse to describe the treatment they have endured and the impact on their lives.
  • Domestic Violence Protective/Restraining Orders (1)
    FT-6940.1900

    Domestic Violence Protective/Restraining Orders

    FT-6940.1900

    Programs that help adults obtain an order from the police or the courts that protects them from abuse or threats of abuse from a current or former spouse, boyfriend/girlfriend, someone they have a child with, someone they live with or someone they are related to through blood or marriage. Included are emergency protective orders that police can obtain from the court to provide immediate protection to an abused family member for five to seven days until an application for a temporary restraining order can be made in court; longer-term temporary restraining orders issued in civil court that forbid contact with the protected person until the propriety of granting a permanent injunction can be evaluated; permanent or after-hearing restraining orders that make a short-term injunction granted in the temporary restraining order permanent (or specify the amount of time they will remain in effect); and criminal temporary protective orders which apply in situations where an abusive individual has been arrested and faces trial.
  • Domestic Violence Shelters (3)
    BH-1800.1500-100

    Domestic Violence Shelters

    BH-1800.1500-100

    Programs that provide temporary emergency shelter for women who have experienced domestic violence/abuse, and for their children. Such facilities usually provide in-house individual, group and family counseling and the full range of secondary services related to domestic violence including referral to appropriate resources. Also included are similar facilities for battered men and those that can accommodate both men and women.
  • Emergency Food (10)
    BD-1800

    Emergency Food

    BD-1800

    Programs that provide a limited amount of food for individuals or families during times of personal crisis, or for people who have no food or cannot afford to purchase food at retail costs.
  • Emergency Room Care (3)
    LD-1700

    Emergency Room Care

    LD-1700

    Hospitals and other health care facilities that provide 24-hour diagnostic and treatment services for people who have acute, life-threatening injuries or severe illnesses.
  • GLBTQ Helplines (1)
    RP-1500.1400-260

    GLBTQ Helplines

    RP-1500.1400-260

    Programs that provide immediate assistance for people who identify as gay, lesbian, bisexual, transgender, two-spirited, people who are in the process of coming out, people who are questioning their sexual orientation and/or their friends and families. Included may be short-term emotional support, resources and community referrals. The service is generally free and confidential and may offer peer support. Helpline staff are generally available via the telephone, email, live chat, texting and/or instant message (IM).
  • Involuntary Psychiatric Intervention (1)
    RP-1500.3400

    Involuntary Psychiatric Intervention

    RP-1500.3400

    Programs that provide a mechanism for mobile emergency response in situations where an individual's mental or emotional condition results in behavior which constitutes an imminent danger to him or herself or to another and the person is unwilling to seek voluntary treatment. The program conducts an immediate assessment of the psychological condition and functioning of the individual and can issue an order which authorizes involuntary hospitalization for a specified period of time for the purposes of observation and treatment. A request for intervention can be made by family members, community residents and/or community agencies.
  • Missing Persons Location Assistance (1)
    FN-5000

    Missing Persons Location Assistance

    FN-5000

    Programs that handle reports of people who have disappeared, assist people who need to locate an individual who has been reported as missing or with whom contact has been lost and/or help relatives establish that a missing individual has, in fact, died. Also included are programs that take and/or follow up on reports of sightings of people reported as missing.
  • Poison Control (2)
    LH-2700.6500

    Poison Control

    LH-2700.6500

    Programs that provide emergency information, usually on a 24-hour basis, for medical personnel or others who may need to take immediate corrective action to treat an individual who has been poisoned or to prevent such an occurrence.
  • Runaway/Homeless Youth Helplines (1)
    RP-1500.1400-700

    Runaway/Homeless Youth Helplines

    RP-1500.1400-700

    Programs that provide immediate assistance for children and youth who have run away from or have been pushed out of their homes or who are acting out and at risk of abuse. Included may be steps to ensure the youth's safety, information regarding the youth's rights and alternatives, and referrals for shelter, medical care, ongoing counseling or group support and other related services. Also included are programs that maintain a message relay system which allows runaways to contact their parents or other concerned individuals and receive messages from them. Helpline staff are generally available via the telephone, email, live chat, texting and/or instant message (IM).
 
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