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REACH: DD Crisis ServicesAll Ages

Information provided by: the Greater Williamsburg Child Assessment Center

REACH - Regional, Education, Assessment, Crisis Services, Habilitation

"To prevent unnecessary institutionalization of individuals with Developmental Disabilities and to provide them opportunities to live in the most integrated setting appropriate to their needs and consistent with their informed choice."

What is REACH?
REACH is a 24/7 mobile crisis intervention program that provides crisis support to individuals with a Developmental Disability who are experiencing mental health or challenging behavioral needs.

How to access support during a crisis:

  • Call 911 (if the individual is in immediate danger to self or others)
  • Call the REACH 24/7 Crisis Line at 1 (888) 255-2989
  • Call your local Community Services Board/Behavioral Health Authority Emergency Services
    • Chesapeake Integrated Behavioral Healthcare
      Emergency Services: 757-547-9334
      After Hours: 757-548-7000
    • Colonial Behavioral Health
      Emergency Services: 757-378-5555
    • Eastern Shore Community Services Board
      Emergency Services: 757-442-707 or 1-800-764-4460
    • Hampton– Newport News Community Services Board
      Emergency Services:757-788-0011
    • Middle Peninsula-Northern Neck Community Services Board
      Emergency Services: 804-693-2673 or 1-800-542-2673
    • Norfolk Community Services Board
      Emergency Services: 757-664-7690
    • Portsmouth Department of Behavioral Healthcare Services
      Emergency Services: 757-393-8990
    • Virginia Beach Human Services Community Services Board
      Emergency Services: 757-385-0888
    • Western Tidewater Community Services Board
      Emergency Services: 757-925-2484

REACH's Role with Emergency Services
REACH staff are not certified pre–screeners and will not replace Emergency Services (ES) for mental health crises. REACH will collaborate with ES to help stabilize individuals in crisis and decrease need for hospitalization.

  • Phone (888) 255-2989 Toll Free Crisis Line:
  • Web Go to site
  • Hours24 hour crisis line
  • Specific Populations Served:Individuals with Developmental Disabilities; CCN; M/V
  • Fees:Please contact provider for fee information.
  • Application Process:Call or visit website for additional information.
  • Eligibility Requirements:Please call service provider or visit website to learn more about eligibility requirements.
  • Payment/Insurance Accepted:Please contact provider for accepted forms of payment.
  • ADA Access:Please contact facility for accessibility information.


  • Please contact provider for languages spoken by staff.
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Record last updated: Apr 29 2022 9:16AM