Emergency Resources

In the event of a life-threatening emergency, please dial 911.


988 Suicide & Crisis Lifeline:
Call or Text: 988

The National Suicide Prevention Lifeline is available 24 hours a day, 7 days a week to connect individuals in crisis with skilled counselors. Individuals should call if considering suicide, or if in need of help with substance abuse, economic worries, relationship and family problems, sexual orientation, illness, getting over abuse, depression, mental or physical illness, or loneliness.

Colonial Behavioral Health - Emergency Services:

Colonial Behavioral Health’s Emergency Services Department addresses urgent or severe behavioral health crises as required by the Code of Virginia. Emergency Services staff provides 24-hour crisis assessment and referral services to individuals living in James City County, Poquoson, Williamsburg and York County.

REACH: DD Crisis Services:

REACH, Regional Educational Assessment Crisis Response Habilitation, is a 24/7 mobile crisis intervention program that provides crisis support to individuals with a Developmental Disability who are experiencing mental health or challenging behavioral needs. Individuals residing in the following areas are eligible for services: Chesapeake, Hampton, James City County, Mid-Peninsula/Northern Neck, Newport News, Norfolk, Poquoson, Portsmouth, York County, Virginia Beach, Western Tidewater and Williamsburg.

The Trevor Project - Lifeline:

The only national 24/7 crisis intervention and suicide prevention lifeline for LGBTQ young people (ages 13-24). Services are available 24/7/365, nationwide, 100% free & confidential.
Trevor Chat – Get started by beginning a chat at
Trevor Text - Text “START” to 678-678

Veteran Crisis Line:
Dial 988, then Press 1

The Veterans Crisis Line connects Veterans in crisis and their families and friends with qualified, caring Department of Veterans Affairs responders through a confidential toll-free hotline, online chat, or text. Veterans and their loved ones can call 1-800-273-8255 and Press 1, chat online, or send a text message to 838255 to receive confidential support 24 hours a day / 7 days a week / 365 days a year.


Avalon: A Center for Women and Children 24 hour Help Line:

Avalon provides shelter and support for those experiencing domestic violence and sexual assault in the Great Williamsburg area. If you or someone you know is in an abusive relationship and needs help or would like to speak with someone, confidential help is available 24 hours a day by calling our Help Line.

Transitions Family Violence Services - 24-Hour Crisis Hotline:

Transitions Family Violence Services is dedicated to eliminating domestic violence in Hampton, Newport News, Poquoson and York County, and provides comprehensive services to adult and child victims of domestic violence.


United Way of the Virginia Peninsula:

For assistance with rent, utilities, or related basic needs, please reach out to United Way’s Community Assistance Network (CAN). Call to be connected to the Peninsula Eviction Reduction Pilot or to receive a referral for assistance from 150+ community organizations.

National Call Center for Homeless Veterans:


Veterans who are homeless or at imminent risk of becoming homeless can call 1-877-424-3838, where VA staff is ready to help.

Housing Crisis Hotline:

The Housing Crisis Hotline is as a centralized assessment and referral entity only. The hotline provides information and referrals to eligible prevention and shelter programs. If phone assessment specialists are helping other individuals, please leave a message and your call will be returned within 24 hours.

The Salvation Army – Williamsburg:

The Salvation Army provides assistance with rent, food, clothing, utilities and medication costs for residents of Williamsburg, James City County and the Bruton District of York County.